This week we will not only finish out the year, but we will finish out a decade!
Business Question of the Week: With the holiday shopping season winding down, many people are now returning items to stores or online vendors. Do you have a return/refund policy? How do you keep this process simple for your customers and yourself?
General Question of the Week: As a customer, what issues about return policies frustrate you the most? Some stores require you to have the receipt, some require a return to occur within a certain time span (30 days, 90 days), some add a restocking fee, and on and on.
Remember for Entwined Community members, each comment that is posted on BigTentwill give you one entry for a $25 gift certificate to Trends in Twos! This contest closes on December 31st at midnight PST and comments must be entered on BigTent to count as entries.
Photo credit (Flickr user Stevendepolo)